Privacy Policy


Last modified: November 27, 2023


We at Softmeet, (together with our affiliates, “softmeet”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping
secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we
collect from or about you when you access softmeet and its affiliates’ websites (collectively, the “Site”), or use softmeet and its affiliates’
products and services, including application programming interfaces, associated software, tools, developer services, data and documentation
(collectively, the “Services”).



1.COLLECTION OF YOUR INFORMATION


We may collect information about you in a variety of ways. We automatically collect certain information about persons from their smartphone or
other device when they use, access, or interact with our Services. Additionally, we collect information when persons use any of the devices related
to our ID verification and KYC services. The information we may collect via the Application depends on the content and materials you use,
and includes:


Personal Data


Demographic and other personally identifiable information (such as your Name, Profile Picture and Phone Number) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application. Your name, profile picture, phone number & other basic details will be shown in the Admin App.


Personal information provided directly by you through the App


We collect personal information from users who create an account on the app, login to their account on the App, or apply to a job with us. We may collect the following categories of information from these users:


  • Full name
  • The password you create for your account
  • Email address
  • Phone number
  • Organization name
  • Messages
  • Contact list
  • Files, Audio, Video & Gallery
  • Information about your customers
  • Payment card information
  • Resume information (including experiences and education information)
  • Any personal information you provide in your cover letter

  • Personal information collected through our identity verification


    Additionally, we may collect the following categories of information about users who are subject to our identity verification or KYC services through our partners:


  • Full name
  • Contact Information
  • Biometric information (facial geometry)Government ID number (from a national database)
  • A photo of your face (selfie)

  • Contact List Permissions


    Softmeet requests permission to syncs with your device Contact List on which allows you to select a contact to start a chat with. Your Contact List is not uploaded to our server. All contacts saved on your Device are one by one pinged to the server to check if the contact is already registered as a user in the database but never uploaded the contact list. It is only visible within the device itself.


    Audio & Video Recording Permissions


    The application needs Audio & Video recording permissions to render Audio & Video Calls services within the Application. Audio & Video services are only active during Video & Voice calling feature being used in the App. Audio recording is also used for sending voice messages in chat.


    Files, Pictures, videos, Audios & Storage Permissions


    This app may request access or permission to files, Pictures, Audio, Video & mobile storage to pick or save media data from your device upon your request.This app will also use this for sending end-to end encrypted messages in chat.


    Geo-Location Information


    We may request access or permission to and track location-based information from your mobile device to send your location to the peer on your request while chatting, if you wish to share your location with the peer.


    Security detail.


    In addition, your ID number and your Softmeet Profile password links your personal detail to the transaction database and assists us in ensuring that your confidential information and transactions are kept secure. Your product device detail (i.e., your electricity meter number) is associated to your records purely to execute your transactions.


    Technical Transaction-related Detail:


    No matter who you interact with, whenever you use a website, mobile application or other internet service, certain information almost always gets created and recorded automatically. The following information enables us to explore the opportunities in the market and provide you with innovative products and services. The information cannot be linked to you personally.


    Derivative Data


    Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, re- blogging, or replying to a post, as well as other interactions with the Application and other users via server log files.


    Mobile Device Access


    This app may request access or permission to certain features from your mobile device including storage, contacts, gallery, camera, microphone, Bluetooth, etc. If you wish to change our access or permissions, you may do so in your device’s settings.


    Mobile Device Information


    Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.


    Push Notifications


    We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.


    Log data


    Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.


    Cookies


    We use cookies to operate and administer our Site and Services, and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. For more details on cookies please visit All About Cookies.


    Analytics


    We may use a variety of online analytics products that use cookies to help us analyze how users use the Site and Services and enhance your experience when you use the Site and Services. Online Tracking and Do Not Track Signals: We and our third party service providers may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.


    2.USE OF YOUR INFORMATION


    We use the information that we collect for a variety of purposes. Our legal bases for processing personal information are: 1) our legitimate interest in running and maintaining our business; 2) performance and fulfillment of our contracts; 3) consent; and 4) compliance with our legal obligations. In many instances, more than one of these legal bases apply to the processing of your personal information:


    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:


  • Administer sweepstakes, promotions, and contests.
  • Assist law enforcement and respond to subpoena.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • reate and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
  • Emailyouregardingyouraccountororder.
  • Enableuser-to-usercommunications.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
  • Generate a personal profile about you to make future visits to the Application more personalized.
  • Increase the efficiency and operation of the Application.
  • Monitor and analyze usage and trends to improve your experience with the Application.
  • Notify you of updates to the Application.
  • Offer new products, services, mobile applications, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Application.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Solicit support for the Application.
  • To provide, administer, maintain, improve and/or analyze the Services;
  • To conduct research, which may remain internal or may be shared with third parties, published or made generally available;
  • To communicate with you;
  • To develop new programs and services;
  • Improve our artificial intelligence and machine learning;
  • Fulfill the terms of any agreement requiring processing of personal data;
  • Respond to questions or requests concerning the Services;
  • Comply with legal and/or regulatory requirements;
  • To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks; and
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

  • Aggregated Information. We may aggregate Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research (which may remain internal or may be shared with third parties, published or made generally available) and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy.


    3.DISCLOSURE OF YOUR INFORMATION


    Your information may be disclosed as follows:
    Interactions with Other Users


    If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users.


    Files, Pictures, videos, Audios & Storage


    This app transmits/shares your information (including messages) with/to contacts you choose to communicate with, as you use our end-to-end encrypted communication Services.



    By Law or to Protect Rights


    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.


    Third-Party Service Providers

    We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


    Marketing Communications


    With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.


    Affiliates


    We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.


    Business Partners


    We may share your information with our business partners to offer you certain products, services or promotions.



    Sale or Bankruptcy


    If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honour commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.



    4.SHARING AND DISCLOSURE OF PERSONAL INFORMATION


    In certain circumstances we may share your Personal Information with third parties without further notice to you, unless required by the law, including without limitation in the situations below:



    Businesses who sign up for our Services


    We may share personal information which includes your identity verification status with the businesses who utilize our Verification of KYC Services. In addition to this privacy policy, information collected from persons by businesses who use our services may be subject to the privacy policies of these businesses.



    Vendors and Service Providers:


    To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Information in the course of performing their duties to us.


    Business Transfers:


    If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.


    Legal Requirements:


    If required to do so by law or in the good faith belief that such action is necessary to (i)comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.


    Affiliates:


    We may share Personal Information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with softmeet. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.



    Analytics


    We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use pixels or server logs, and they may set and access device IDs and IP addresses from your device.


    Other Users:certain actions you take may be visible to other users of the Service.


    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.



    POLICY FOR CHILDREN


    Please contact us at support@softmeet.co.za if you need to change or correct your Personal Information, or if you have any questions or concerns not already addressed in this Privacy Policy.


    CHILDREN


    We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.


    5.HOW TO CONTACT US; UPDATING YOUR INFORMATION


    Account Information


    You may at any time review or change the information in your account or terminate your account by:


  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

  • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

    Reporting Abuse, Trademark, And Other Intellectual Property Infringement


    Abuse, Trademark, And Other Intellectual Property Infringement are Intolerable. To report claims of abusive content, trademark, or other intellectual property infringement, please click on “Report” in the Chat Room to send the report to us. We may take action with respect to your account, including disabling or suspending your account, if you clearly, seriously or repeatedly infringement of abusive content or where we are required to do so for legal reasons. Disabling or suspending your account will be in accordance.



    Emails and Communications


    If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out.


      Noting your preferences at the time you register your account with the Application

      • Log into your account settings and updating your preferences.
      • Contacting us using the contact information provided below
      • If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.



        Affiliates


        We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.



        Third-Party Service Providers
        We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


        We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.


        Marketing Communications.With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.


        Interactions with Other Users. If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users. We may share your information with our business partners to offer you certain products, services or promotions. We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.



        6. LINKS TO OTHER WEBSITES



        The Service may contain links to other websites not operated or controlled by softmeet, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.



        7. SECURITY



        You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.



        8. INTERNATIONAL USERS



        By using our Service, you understand and acknowledge that your Personal Information will be transferred from your location to our facilities and servers in the United States.



        9. YOUR CHOICES


        If you choose not to provide Personal Information that is needed to use some features of our Service, you may be unable to use those features.



        Sale or Bankruptcy


        If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honour commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.



        10. CHANGES TO THE PRIVACY POLICY


        We may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is
        required by applicable law. By continuing to use our Service or providing us with Personal Information after we have posted an updated
        Privacy Policy, or notified you by other means, you consent to the revised Privacy Policy



        CONTACT US

      • If you have questions or comments about this Privacy Policy, please contact us at: Softmeet
      • Email: support@softmeet.co.za