SOFTTECHZ TECHNOLOGY (PTY)LTD Refund Policy
Please read these terms carefully as they contain important information about your legal rights, remedies and obligations with respect of refunds. By accessing or using this site, you (“User”) agree to comply with and be bound by these refund terms (“Terms”).
These Terms set forth the legally binding agreement governing your access to and use of the services of SOFTTECHZ TECHNOLOGY (PTY)LTD, including any subdomains thereof, and any other websites through which the Provider makes its services available (collectively, "Site"), our software and applications, and all associated services (collectively, "SOFTTECHZ TECHNOLOGY (PTY)LTD Services").
When these Terms mention “Provider”, “we,” “us,” or “our,” it refers to SOFTTECHZ TECHNOLOGY (PTY)LTD or any of its affiliated companies you are contracting with. Your contracting entity will generally be determined based on your country of residence or establishment.
These Terms may change from time to time and apply to all services provided by Us. The Provider reserves the right to transfer the benefit of this Refund Policy and our obligations under it at any time, provided that notice of such transfer shall be given to you.
On behalf of everyone at SOFTTECHZ TECHNOLOGY (PTY)LTD we would like to thank you for engaging us! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
We offer refund within the first 30 of your payment. If 30 have passed since your payment confirmation, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds
Notwithstanding the above, please note the items below with regards to eligibility for refunds:
Refunds must be initiated by the accountholder;
Refund Method
Please note that we only offer refunds by bank transfer
Once your refund request is received and reviewed, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.If you have done all of this and you still have not received your refund yet, please contact us using the details belowPlease note that refunds are usually processed within 30 of receipt of a refund request
Questions
If you have any questions concerning our return policy, please contact us at:
SOFTTECHZ TECHNOLOGY (PTY)LTD
UNIT 1, Technopark, 53 De Havilland Cres, Persequor, Pretoria, 0184, UNIT 1, Technopark, 53 De Havilland Cres, Persequor, Pretoria, 0184
support@softmeet.co.za
Liability
Neither Us nor any other party involved in creating, producing or delivering the site shall be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services or for any damages arising out of or in connection with these terms, from the use of or inability to use the site, our services, from any communications, interactions or meetings with other users of the site or services or other persons with whom you communicate or interact as a result of your use of the site, the services or from your listing or booking of any accommodation via the site and services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not the provider has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.
Effective Date
This Refund Policy is effective from 28 Apr 2025
